Your salesman stands with the dealer. The order should be captured there — with your catalogue, your pricing rules, and drafts that survive bad network.
Sharma Ply is busy. The dealer lists three sizes. The salesman adds lines on the phone. Network drops mid-line — in many setups, that means apologising and calling back tomorrow. Here, the draft is still there when the screen comes back. If credit needs one answer, the order can wait without being thrown away.
| Before | With FieldAXIS |
|---|---|
| Orders on WhatsApp, typed at HQ | Single capture at the dealer |
| Lost half-built orders | Drafts stay on the record |
| Dealer waits for confirmation | Status without calling branch |
For plywood and hardware, sheet counts and area math belong in the app — not on a calculator while the dealer watches. HQ sees what was captured, not a reinterpretation at night.